Privacy Policy
In this Privacy Policy you will find all the relevant information on how we use the personal data collected on our website.
We are transparent about what we do with your personal data, so that you understand the implications of how we use it and the rights you have in relation to your data:
All the information in this Privacy Policy is permanently available for you to consult whenever you wish. You will also find information about each processing of your personal data as you interact with us.
1. Who is the controller of your personal data
The controller of your data is: www.climalex.eu, a website owned by Pablo Vila Chirinos.
Email: info@climalex.es
2. What we use your personal data for and why
We will use your personal data to respond to your enquiries and, if you request it, to send you our commercial communications.
Our legal basis for processing your personal data is our interest in responding to your enquiries or, where applicable, the consent you have given to receive commercial communications.
3. Purpose of processing your personal data
In order to respond to your enquiries, we will need to process the following data:
1 - Your identification data (for example, your first name, last name, contact details, etc.)
2 - Commercial information (for example, whether you are subscribed to our newsletter)
Please remember that when we ask you to fill in your personal data to respond to your enquiries, some fields will be marked as mandatory, as we need that data to handle your request. Please note that if you choose not to provide it, we may not be able to assist you.
We will process your personal data for the following purposes:
a) To respond to enquiries made through the contact form or otherwise:
We will only process the personal data strictly necessary to manage or resolve your request.
b) For marketing purposes:
If you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending you personalised information about our products or services by email.
4. What is the legal basis for processing your data?
a) To respond to enquiries made through the contact form:
We consider that we have a legitimate interest in responding to the enquiries you send us through the various contact channels available.
We understand that processing this data is also beneficial to you, as it allows us to assist you properly and resolve your enquiries.
Where your enquiry relates to the exercise of the rights described below, or to complaints about our services, our legal basis for processing your data is compliance with our legal obligations.
b) For marketing purposes
The legal basis for processing your data for marketing purposes is the consent you give us, for example when you agree to receive personalised information through various channels.
5. How long we will keep your data
a) To handle the instructions or requests you make through our Contact channels:
We will process your data for as long as necessary to handle your request.
b) For marketing purposes
We will process your data until you unsubscribe or cancel your newsletter subscription.
6. Who do we share your data with?
We will share your data with service providers who help or support us in providing the contracted service. We will also disclose your personal data wherever there is a legal obligation to do so.
7. What are your rights
You have the right to access, rectify or erase your personal data. In some cases you also have other rights, for example to object to our use of your data or to data portability, as explained in detail below.
We are committed to respecting the confidentiality of your personal data and to guaranteeing the exercise of your rights.
You can exercise them free of charge by emailing us at info@climalex.es, simply stating the reason for your request and the right you wish to exercise. If we consider it necessary to identify you, we may ask you for a copy of a document proving your identity.
In particular, regardless of the purpose or legal basis on which we process your data, you have the right to:
1 - Ask us for access to the data we hold about you.
2 - Ask us to rectify the data we already hold.
Please note, however, that by actively providing us with your personal data you guarantee that it is true and accurate, and you undertake to notify us of any changes to it.
Please remember that, as a general rule, you should only provide us with your own personal data, not that of third parties, except as permitted in this Privacy Policy.
1 - Ask us to erase your data insofar as it is no longer necessary for the purpose for which we need to process it, as explained above, or where we no longer have a legal basis to do so.
2 - Ask us to restrict the processing of your data, which means that in certain cases you may ask us to temporarily suspend processing or to keep the data beyond the necessary period when you may need it.
If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.
Where our legal basis for processing your data is your consent or the performance of a contract, you will also have the right to data portability. This means you will have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, so that it can be transmitted directly to another entity, where technically feasible.
Furthermore, where the processing of your data is based on our legitimate interest, you will also have the right to object to it.
Finally, we inform you of your right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).
8. Changes to the Privacy Policy
We may modify the information in this Privacy Policy when we see fit. If we do, we will notify you by email whenever the change is significant for your privacy, so that you can review it.
In any case, we suggest that you review this Privacy Policy periodically, in case there are minor changes or we introduce any interactive improvements.
